Plane ticket name: A passenger was charged when his passport didn’t match the name on his ticket
A passenger was charged 3,000 baht (£68) after arriving at the airport check-in desk.
The man, flying with Thai Airways International booked his tickets online, only to find that there was not enough space for his full name.
With the booking form not allowing enough characters, it would only process when shortening his name.
According to Bangkok Post, the check-in counter then stated that the names on the ticket were not matched to his name on the passport.
They then said that they had to either buy new tickets or pay a new fee the change the name.
The man also argued that he was a member of the loyalty programme with the airline
The man also argued that he was a member of the loyalty programme with the airline, THAI’s Royal Orchid Plus.
Despite trying to prove his identity that way, the airline employee refused.
He was then told to file a complaint online in regards to the incident. Thankfully, he was offered a reimbursement after Thai Airways reviewed the case.
In a statement to the Bangkok Post, they wrote: “We apologize for the inconvenience since the internet booking system allows up to 25 characters each for the first name and family name when booking a ticket.”
They have since changed the booking system to allow more names.
Plane ticket name: The check-in desk stated they needed to pay the difference
A student decided to change their name by deed poll after they realised they put the wrong name on their ticket.
They found that it was cheaper to do it rather than pay the fee.
Flying with Ryanair, the young man, Adam Armstrong, realised his name had been written as Adam West by his girlfriend’s stepdad.
The fee to change the name would have been £110, but changing his name and getting a fast track new passport cost just £103.
Whilst it may seem steep, Ryanair state the high fees are to stop people from buying cheap fares and selling them on for an inflated price.
Plane ticket name: The booking form was too short for the passenger’s name
It was recently revealed that some people could have been refused having a passport in the first place if they had been divorced.
Thanks to a strict law, it said that anything “out of character” could result in a denial.
People from outside of the UK applying for a passport have decreased in recent years, as have approvals.
Within the law, it states that being divorced, betting or gambling could, in turn, affect it.
Over 5,500 people had theirs rejected in 2016.